TERMS & CONDITIONS

Last Updated: 05 January 2026

1. Overview

Welcome to JEXLITHO GLOBAL PRIVATE LIMITED (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website https://jexlitho.com/ and all related services, features, and products offered through the Site.

By accessing, browsing, registering, purchasing products, or otherwise using the Site, you agree to comply with and be bound by these Terms & Conditions along with our Privacy Policy and other applicable policies displayed on the website.

If you do not agree with these Terms, please discontinue use of the Site immediately.

2. Eligibility & Account Responsibility

By using this website, you confirm that:

  • You are at least 18 years of age

  • You have the legal capacity to enter into binding agreements under applicable Indian laws

  • The information provided by you is accurate, current, and complete

If you create an account:

  • You are responsible for maintaining confidentiality of your login credentials

  • You are responsible for all activities conducted under your account

  • You must immediately notify us of any unauthorized access or security breach

We are not liable for losses resulting from unauthorized use of your account.

3. Products & Orders

We strive to ensure product descriptions, specifications, pricing, and images are accurate and updated.

However:

  • Product colors may vary depending on device displays

  • Minor typographical or technical errors may occur

  • Product availability and pricing may change without prior notice

Placing an order constitutes an offer to purchase and does not guarantee acceptance.

Orders are considered confirmed only after:

  • Successful payment verification, and

  • Dispatch confirmation from our side

We reserve the right to refuse, limit, or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, stock issues, or inaccurate information.

4. Payments, Shipping & Delivery

  • Payments must be completed using approved payment methods available on the Site

  • Prices displayed are in INR (₹) and may exclude applicable taxes or shipping charges unless stated otherwise

  • Shipping charges and estimated delivery timelines will be displayed during checkout

Delivery timelines are estimates only and may vary due to:

  • Courier availability

  • Weather conditions

  • Government restrictions

  • Operational or logistical disruptions

We are not responsible for delays caused by third-party logistics providers or events beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information.

5. Cancellations, Returns & Refunds

  • Orders may be cancelled before dispatch, subject to approval

  • Once dispatched, orders generally cannot be cancelled

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Approved refunds will be processed within a reasonable timeframe through the original payment method, subject to banking or payment provider timelines.

We reserve the right to reject return or refund requests that do not comply with our policy requirements.

6. Acceptable Use of Website

You agree not to:

  • Use the website for illegal, fraudulent, or unauthorized purposes

  • Attempt unauthorized access to systems, databases, or accounts

  • Introduce malware, viruses, bots, or harmful code

  • Interfere with website functionality or security

  • Copy, scrape, reproduce, or commercially exploit website content without permission

  • Upload or transmit unlawful, abusive, or misleading content

Violation of these Terms may result in suspension, termination, or legal action.

7. Intellectual Property Rights

All website content including:

  • Text

  • Graphics

  • Logos

  • Product descriptions

  • Images

  • Software

  • Website design and layout

is owned by or licensed to JEXLITHO GLOBAL PRIVATE LIMITED and protected under applicable intellectual property laws.

You are granted a limited, non-transferable, non-commercial right to access and use the Site for personal purposes only.

Unauthorized reproduction, redistribution, modification, or commercial exploitation is strictly prohibited without prior written permission.

8. Third-Party Services

Our website may include integrations or links to third-party services including:

  • Payment gateways

  • Courier and logistics providers

  • Analytics or technology platforms

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Terms or policies

  • Service interruptions or losses caused by such providers

Use of third-party services is at your own risk and subject to their respective terms.

9. Disclaimer of Warranties

The website, services, and products are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

We do not guarantee:

  • Continuous or uninterrupted website access

  • Error-free operation

  • Accuracy or completeness of website content

  • Compatibility with all devices or systems

Manufacturer warranties may apply separately to certain products where applicable.

10. Limitation of Liability

To the maximum extent permitted under applicable law:

JEXLITHO GLOBAL PRIVATE LIMITED shall not be liable for:

  • Indirect, incidental, special, punitive, or consequential damages

  • Loss of profits, data, revenue, or business opportunities

  • Service interruptions, website downtime, or technical failures

  • Delays caused by third-party service providers

  • Damages resulting from misuse of products

Your use of the Site and products is at your own risk.

Our maximum liability in any circumstance shall not exceed the amount paid for the relevant order or product.

11. Indemnification

You agree to indemnify, defend, and hold harmless JEXLITHO GLOBAL PRIVATE LIMITED, its directors, employees, affiliates, agents, and partners from claims, liabilities, losses, damages, or expenses arising from:

  • Violation of these Terms

  • Misuse of the website or services

  • Violation of applicable laws

  • Infringement of intellectual property or third-party rights

12. Account Suspension & Termination

We reserve the right to suspend, restrict, or terminate access to the Site or services without prior notice if:

  • These Terms are violated

  • Fraudulent, suspicious, or illegal activity is detected

  • User conduct harms the Company, platform, or other users

  • False or misleading information is provided

Termination may result in cancellation of pending orders and restriction from future access.

13. Force Majeure

We shall not be liable for delays, interruptions, or failure in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods, earthquakes, fires, or pandemics

  • Government actions or restrictions

  • Internet, server, or power failures

  • Labor disputes or transportation disruptions

  • War, terrorism, or civil disturbances

Obligations affected by such events may be temporarily suspended.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of the Site shall be subject to the exclusive jurisdiction of the competent courts located in Delhi, India.

15. Updates to Terms

We may revise or update these Terms & Conditions periodically to reflect operational, legal, or business changes.

Updated versions will be posted on this page along with a revised “Last Updated” date.

Continued use of the Site after updates constitutes acceptance of the revised Terms.

16. Contact Information

For any questions, concerns, or requests regarding these Terms & Conditions, please contact:

JEXLITHO GLOBAL PRIVATE LIMITED

📞 Phone: +91 9217273718
📧 Email: info@jexlitho.com

Address:
Third Floor, Office No. 309, Aggarwal Tower LSC, CU-Market,
Pitampura, New Delhi, North West Delhi, Delhi – 110034