Privacy Policy 

Last updated: 05 January 2026

Introduction
JEXLITHO GLOBAL PRIVATE LIMITED (“Company”, “we”, “us”, or “our”) operates the website https://jexlitho.com/ (the “Site”) and provides online sale of electronic products and related services. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or make a purchase from our Site. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.​

Information we collect

We may collect the following categories of information from you when you use our Site or services:​

  • Contact details such as name, billing and shipping address, email address and phone number.​
  • Account details such as username, password and order history.​
  • Payment and billing details (processed via secure third‑party payment gateways; we do not store full card details on our servers).​
  • Technical and usage data such as IP address, browser type, device information, pages visited, time and date of visit and referring website.​
  • Cookie and tracking data through cookies, pixels and similar technologies for analytics and marketing.​

How we use your information

We use your information only for lawful purposes and to run and improve our electronics e‑commerce services. These purposes include:​

  • Processing and fulfilling your orders, including payment processing, shipping, returns and refunds.​
  • Communicating with you regarding orders, customer support, account management and service‑related notices.​
  • Personalizing your experience, recommending products and improving our Site, services and customer support.​
  • Conducting analytics, monitoring Site performance and preventing fraud, abuse and security incidents.​
  • Complying with applicable laws, regulations and legal requests.​

Cookies and tracking technologies

We use cookies and similar tracking technologies to operate and enhance our Site. Cookies help us remember your preferences, understand how you use the Site and show relevant content and offers.​

You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly if you disable cookies.​

Sharing of your information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:​

  • Service providers who perform services on our behalf, such as payment gateways, shipping and logistics partners, technical and analytics providers and customer support tools, under appropriate confidentiality and data protection obligations.​
  • Business transfers such as mergers, acquisitions or sale of all or a portion of our business, where customer data may be transferred as a business asset subject to this Policy.​
  • Legal and compliance purposes, where disclosure is required by law, regulation, court order or to protect our rights, property, users or the public.​

Data security and retention

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure or destruction. These may include encryption, access controls, secure servers and regular security reviews.​

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes and enforce our agreements.​

Your rights and choices

Subject to applicable law, you may have the following rights regarding your personal information:​

  • Right to access and request a copy of the personal information we hold about you.​
  • Right to correct inaccurate or incomplete personal information.​
  • Right to withdraw consent for certain processing activities, where processing is based on your consent.​
  • Right to request deletion of your personal information, subject to legal and business retention requirements.​

To exercise these rights, you can contact us using the details in the “Contact us” section below.​

Children’s privacy

Our Site is intended for use by individuals who are at least 18 years old and we do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.​

Third‑party links and services

Our Site may contain links to third‑party websites, apps or services that are not operated by us. This Privacy Policy does not apply to such third‑party services, and we are not responsible for their privacy practices; you are encouraged to review their privacy policies before providing any personal information.​

Cross‑border data transfers

Your information may be stored and processed on servers located in India or other countries where our service providers operate, which may have different data protection laws than your jurisdiction. In such cases, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law.​

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. The updated version will be indicated by the “Last updated” date at the top and will be effective as soon as it is posted on the Site.​

Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, you can contact us at:​

JEXLITHO GLOBAL PRIVATE LIMITED
Address: Third Floor, Office No. 309, Aggarwal Tower LSC, CU-Market
Pitampura, New Delhi, North West Delhi, Delhi-110034
Phone: +91 9217273718
Email: info@jexlitho.com