Privacy Policy

Last Updated: 05 January 2026

1. Overview

Welcome to JEXLITHO GLOBAL PRIVATE LIMITED (“Company”, “we”, “our”, “us”). We operate the website https://jexlitho.com/ and provide online sales of electronic products and related services.

This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website. By accessing or using our Site, you agree to the practices described in this policy.

2. Data We Collect

When you use our website, we may collect the following categories of information:

A. Personal & Contact Information

Name
Email address
Phone number
Billing and shipping address

B. Account Information

Username and password
Order history and account activity

C. Payment Information

Payment details required for transactions
Processed securely via third-party gateways
We do not store full card or banking details

D. Technical & Usage Data

IP address
Browser type and device information
Pages visited, session time, and referring URLs

E. Cookies & Tracking Data

Cookies, pixels, and analytics tools
Used for performance tracking and personalization

3. How We Use Your Information

We use your data strictly for legitimate business purposes, including:

Processing orders, payments, shipping, returns, and refunds
Providing customer support and service updates
Managing accounts and communication
Personalizing your shopping experience
Improving website functionality and performance
Detecting fraud and ensuring platform security
Complying with legal and regulatory obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality
Remember user preferences
Analyze traffic and behavior
Deliver relevant offers and content

You can disable cookies through your browser settings; however, some features of the Site may not function properly.

5. Sharing of Information

We do not sell your personal data. Information may be shared only in limited cases:

Service Providers

Payment processors
Logistics and delivery partners
Analytics and IT service providers

Business Transfers

During mergers, acquisitions, or restructuring

Legal Compliance

When required by law or to protect legal rights

All third parties are required to maintain confidentiality and data security.

6. Data Security & Retention

We implement appropriate safeguards such as:

Encrypted systems
Secure servers
Restricted access controls
Regular security monitoring

Your data is retained only as long as necessary to:

Fulfill service obligations
Comply with legal requirements
Resolve disputes and enforce agreements

7. Your Rights

Under applicable laws, you have the right to:

Access your personal data
Request correction of inaccurate information
Withdraw consent (where applicable)
Request deletion of your data

To exercise these rights, please contact us using the details below.

8. Legal Compliance

We process personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

We are committed to lawful, transparent, and secure handling of personal information.

9. Children’s Privacy

Our website is intended for users aged 18 and above
We do not knowingly collect data from minors
Any such data, if identified, will be deleted promptly

10. Third-Party Links

Our website may contain links to external websites or services.
We are not responsible for their privacy practices and recommend reviewing their policies before sharing data.

11. Cross-Border Data Transfers

Your information may be processed or stored on servers located outside your region, including other countries where our service providers operate.

We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be reflected with a revised “Last Updated” date.

Continued use of the Site indicates acceptance of the updated policy.

13. Grievance Officer

In compliance with applicable laws, we have appointed a Grievance Officer:

Name: Prithvi Raj
Company: JEXLITHO GLOBAL PRIVATE LIMITED

Address:
Third Floor, Office No. 309, Aggarwal Tower LSC, CU-Market
Pitampura, New Delhi, North West Delhi
Delhi – 110034

Phone: +91 9217273718
Email: grievance@jexlitho.com

We aim to resolve all grievances within a reasonable timeframe.

14. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy:

JEXLITHO GLOBAL PRIVATE LIMITED