Shipping Policy

Last Updated: 05 January 2026

1. Overview

This Shipping Policy outlines how JEXLITHO GLOBAL PRIVATE LIMITED (“Company”, “we”, “our”, “us”) processes, ships, and delivers orders placed through our website.

By placing an order, you agree to the terms described below.

2. Serviceable Locations

  • We currently deliver orders across India
  • Orders will be shipped to the address provided at checkout
  • Delivery availability depends on courier service coverage

3. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation
  • Orders placed on Sundays or public holidays are processed on the next working day
  • Processing time is separate from delivery time

4. Shipping & Delivery Timeline

  • Standard delivery time: 3–7 business days
  • Delivery timelines vary based on:
    • Location
    • Courier partner availability
    • External factors

Important Note:

Delivery timelines are estimates only and may be affected by:

  • Weather conditions
  • Public holidays
  • Regional restrictions
  • Remote locations
  • Logistics delays

5. Shipping Partners

We work with trusted third-party courier and logistics providers to ensure safe and timely delivery of your orders.

6. Shipping Charges

  • Applicable shipping charges will be shown at checkout
  • Free shipping offers (if any) will be clearly displayed on the website
  • Charges once applied are generally non-refundable

7. Packaging & Handling

  • All products are securely packed using protective materials
  • Special care is taken for electronic items to prevent transit damage

8. Delivery Attempts & Address Accuracy

  • Customers must provide complete and accurate address details
  • Courier partners typically attempt delivery multiple times

We are not responsible for:

  • Failed deliveries due to incorrect address
  • Customer unavailability
  • Additional charges due to re-delivery

9. Order Tracking

  • Tracking details will be shared via email or SMS after dispatch
  • You can track your shipment using the provided tracking link

10. Delays & Force Majeure

Delivery delays may occur due to factors beyond our control, including:

  • Courier service disruptions
  • Natural events or disasters
  • Strikes or regulatory restrictions
  • Logistics or transportation issues

We will make reasonable efforts to keep you informed in case of delays.

11. Need Help?

For any shipping or delivery-related queries, please contact:

JEXLITHO GLOBAL PRIVATE LIMITED

Address:
Third Floor, Office No. 309, Aggarwal Tower LSC, CU-Market
Pitampura, New Delhi, North West Delhi
Delhi – 110034

Phone: +91 9217273718
Email: info@jexlitho.com